Quality Policy

Biz Hub specialises in providing custom software solutions for organisations with real-world problems having established an extensive track record of delivering sophisticated projects on time and on budget.

Our expanding customer base trusts us to build and maintain secure, reliable, and high-performing products across extended life cycles.

We use the latest generation computing techniques and agile project management to rapidly deliver accurate solutions to complex problems.

Biz Hub is committed to providing our customers with the highest degree of customer service. Our success depends on customer satisfaction and it is the policy of this company to operate our business in a manner that consistently meets or exceeds the quality standards set by our stakeholders.

Our quality objective is to meet or exceed our customer requirements and expectations in a proactive, professional and cost-effective manner. Every employee is involved in and committed to achieving high quality standards for our customers through the application of the Quality Management System.

Biz Hub will seek to achieve this by meeting the following:

  • Establish and maintain a Quality Management System in accordance with ISO 9001 as well as complying with all applicable statutory and regulatory requirements.
  • Incorporating quality management into all business functions as an integral part of Biz Hub organisational context.
  • Set objectives and targets to measure our performance and identify opportunities for improvement.
  • Provide adequate resources to continually review and improve our business processes.
  • Encourage all people to integrate quality management into the way we work and promote its application as a method for continual improvement within their area of responsibility.
  • Actively seek performance feedback from our customers and address opportunities for improvement that are identified.
  • Establishing, reviewing and communicating quality performance measures and taking action to continually improve outcomes.
  • Using a consultative process between management, employees and contractors with the view to maintain management systems that promote continuous improvement.

This policy is applicable to Biz Hub in all its operations and functions including those situations where employees are required to work on specific sites. The Policy Statement will be reviewed on an annual basis.

ISO9001

Enterprise-grade software solutions for Government, Defence, Commercial and Not for Profit customers.

Quality Policy

Contact us

1300 978 230

54 Hyde Street
Adelaide SA 5000

info@bizhub.com.au