Designing software you’re free to leave
Most software lock-in doesn’t start as a trap. It starts as a sensible decision. An organisation buys a platform to solve a real problem, it does the job, and over the next few years the business grows around it – integrations, customisations, reports, training, habits. Each of those is reasonable on its own. Added together, […]
Does TCO Still Matter? Hidden Costs of COTS and No-Code versus Custom
I often see projects mandating COTS or No-Code solutions (and excluding custom development) – in the belief that these will be simpler and cheaper to implement. It’s easy to focus on the up-front price tag—the license fee, subscription cost and user pricing: but the actual cost, the Total Cost of Ownership (TCO), goes way beyond […]