For regulators, compliance history isn’t optional — it’s the backbone of food safety.
The Dairy Authority of South Australia (Dairysafe) is responsible for overseeing dairy production across the state. Their work relies on detailed recurring audits of farms, processors, and transport operators to ensure food safety standards are maintained. But their existing quality management system was outdated and at risk of becoming a liability.
The challenge
The old system struggled to support Dairysafe’s needs:
- Limited capability for managing recurring audits.
- No efficient way to track incidents and complaints.
- Difficulty keeping up with changing industry requirements.
Most critically, years of historical audit records were trapped in the legacy platform. Without access to this history, auditors risked losing sight of non-conformance trends that can only be seen over time. For regulators, that kind of gap isn’t just inconvenient — it undermines the assurance they provide to industry and consumers.
This challenge is one we’ve seen across many small regulators and compliance bodies: legacy systems make it challenging to preserve the very history that proves compliance. (See also: How to Preserve 20+ Years of Business Data When Moving to SaaS).
The solution
Biz Hub developed a modern Quality Management System (QMS) on the Skyve platform, designed to meet Dairysafe’s compliance needs while preserving access to history.
Our approach included:
- Migration of all historical audit records from the legacy system, ensuring continuity of compliance evidence.
- Online and offline auditing tools so inspectors can work effectively in the field.
- Incident and complaint management, directly linked to audits for a comprehensive compliance picture.
- Business continuity and certification tools to support operators across the industry.
- Self-service annual returns and KPI reporting, giving operators visibility of industry-wide benchmarks.
By retaining historical data and providing new capabilities, the QMS became more than just a replacement system — it became a platform for future growth.
The outcome
With the new QMS, Dairysafe can:
- Perform and track audits across the state with confidence.
- Give auditors seamless access to historical audits and non-conformance records.
- Respond more quickly to incidents and complaints.
- Provide dairy operators with modern, streamlined reporting tools.
Most importantly, compliance history was preserved. Auditors can now see the complete picture of an operator’s performance over time — something that would have been impossible if only current data had been migrated.
For a small regulator with a big responsibility, this has been transformative.
Where to next?
For Dairysafe, preserving history was the only way to maintain confidence in their compliance program. For other organisations, the choice is the same: archive, integrate, or risk losing the context that matters most.
Learn more about Biz Hub’s Proven Approach to Data Migration for SaaS Success.
Or, if you’re ready to explore your own options, Book a Data Migration Readiness Call with our team.
